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Mastech InfoTrellis offers several Managed Services solutions as part of its Data Management family of offerings to operate and manage complex technology solutions, be it Cloud or on-prem.

DevOps: Professional Services

Mastech InfoTrellis’ Site Reliability Engineers can integrate complex systems with automation tools that help your organization be more efficient by ensuring version updates are done timely and maintaining security standards for compliance. Our resources are available on-demand for a duration that works for you.

What is an SRE, and how are they related to DevOps?

Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems. The goal is to create scalable and highly reliable software systems. SRE is focused on the system engineer role of core infrastructure.

At its core, Site Reliability Engineering is an implementation of the DevOps paradigm. The traditional model, where the development ("dev") and operations ("ops") teams were separated, led to the team that writes the code not being responsible for how it works when customers start using it. This usually leads to a significant amount of dysfunction. The goals of the dev and ops teams are constantly at odds—a developer wants customers to use the "latest and greatest" piece of code, but the operations team wants a steady system with as little change as possible. Their premise is that any change can introduce instability, while a system with no changes would continue to behave in the same manner.

Development combined with Operations

The premise of DevOps is by merging these two distinct jobs into one, you eliminate contention. If the "dev" wants to deploy new code all the time, they have to deal with any fallout the new code creates. Asking them to understand the infrastructure, including how to deploy, configure, and monitor their service, maybe a little too much to ask . That's when you need a specialist like an SRE.



Service Level Agreements are the commitment/agreement you make with your customers.



Service Level Objectives are goals that need to be met to meet SLAs.



Service Level Indicators measure compliance/conformance with an SLO.


The most obvious advantage of putting the SRE hat on a developer's head is it scales well as your team grows. Also, the developer understands all the quirks of the application. Companies use a wide variety of SaaS products to power their infrastructure. Metrics systems, site monitoring, log analysis, containers, and more are added to the infrastructure platform itself. While these technologies solve some problems, they create an additional complexity. It is essential for developers to understand all those technologies and services, in addition to the core technologies (e.g., languages) the application uses. Staying on top of all that technology can be overwhelming.

Mastech InfoTrellis can handle all the complexities of your initiatives. Let our Site Reliability Engineers simplify your projects.

We have vast experience in successful projects with the largest enterprises. Get in touch with us now.